Privacy

This Privacy Policy outlines how customer data is collected, stored, protected, and used to prevent unauthorized access, breaches, and misuse. Heli-Jet is committed to ensuring compliance with data protection laws and aviation industry standards to safeguard sensitive customer information.

We collect and process the following types of information to provide secure aviation services:
- Personal Information (name, contact details, ID verification)
- Flight details and travel history
- Payment and billing information
- Security and access logs
- Customer communication records

Heli-Jet ensures that customer data is used only for legitimate business purposes, including:
- Ensuring secure access to aviation services
- Processing payments and transactions
- Compliance with security regulations
- Enhancing customer experience and communication
- Preventing fraud and unauthorized access

We implement industry-standard security measures to protect customer information, including:
- Encryption of sensitive data
- Secure access controls and authentication protocols
- Regular security audits and risk assessments
- Compliance with FAA, ICAO, and GDPR regulations
- Employee training on data security and privacy protection

We do not sell or rent customer information. Information is shared only under the following conditions:
- When required by law or regulatory authorities
- To authorized aviation security agencies for compliance
- With service providers for necessary operations, under strict confidentiality agreements
- In cases of fraud prevention and security threats

Customers have the right to:
- Access their personal data and request corrections
- Opt-out of non-essential data collection
- Request deletion of personal data under applicable laws
- Report privacy concerns or request assistance through our Data Protection Officer

Heli-Jet retains customer data only as long as necessary for operational, regulatory, or legal purposes:
- Flight and security records are stored securely for compliance purposes.
- Payment details are stored only for required financial transactions.
- Personal data is deleted upon customer request, where legally permissible.

For privacy-related inquiries or concerns, customers may contact:
Danny Andrews at Heli-Jet Data Protection Office
Email: dannyandrews65@yahoo.com
Phone: (817) 936-9539
Address: 2605 Flatbush Avenue, Midlothian, TX 76065